For removal firms

Capture the job. Price it. Then run it.

Cerrax runs your quoting end to end — and the job it priced after that. Here's the whole journey, from a phone call to a closed job you can learn from.

The survey

The building, as you described it.

Not a form asking for cubic metres. You walk the property — floors, rooms, what is in them, the stairs between them, the shed at the bottom of the garden and how far the carry is from the van.

Everything you record has a consequence you can see. And when something cannot be priced with confidence yet, it says so and records it anyway rather than dropping it quietly — the carry distance and the entrance steps in this one are captured, and the drawing says they are not priced today.

The Cerrax survey drawing of a house: a first floor with two bedrooms totalling 3.3 cubic metres, a ground floor with a living room, kitchen and hall, a basement storage room, stairs marked between each floor, and a garage, garden and shed to the right with 25 and 40 metre carry distances. A removals van stands at the kerb. Underneath: parking difficult, narrow access, 6 entrance steps, 40 metre carry, and a total of 13.7 cubic metres over 2 flights.
A real survey from the product. Carry distance and entrance steps are recorded here and deliberately not priced yet.
While you type

The number is there before you ask for it.

Type the job the way the customer said it — “3-bed house, piano, two flights” — or hold the microphone and say it, which is what you actually want standing in somebody's hallway. The items are proposed, you confirm them, and the estimate moves as you go along with the crew and the vans it would take.

Nothing is committed until you press for the price, and nothing is guessed behind your back: reading your words is the only place a language model is allowed anywhere near your quote, and it never touches the number. Where a model is allowed →

The capture bar at the bottom of the quote screen: 'Estimate £1,782.27, updates as you type', with four crew figures and two van icons beside the words '4 crew · 2 vans — 7.5t box van + Luton box van', a Breakdown link and a Get price button. Below it a free-text box reading 'e.g. sofa, two double beds' with a microphone and a Propose button.
The live estimate, the crew and vans it implies, and the capture bar — all of it on screen while you are still describing the job.
Every quote, three steps

The job. The plan. The price.

In that order, because that is the order the reasoning runs in. Agree the facts, see the day those facts imply, then turn the day into money. Nothing on a later step introduces anything the earlier one did not already show — which is what makes a price you can walk backwards and defend to the person paying it.

Step 1

The job

What Cerrax understood, before anything is worked out from it — the addresses, the distance held from the moment the quote was made, the volume, who is packing, and what it takes to get in and out. No price and no hours on this screen, deliberately: a mover checking the facts should not be looking at the answer while they do it. When the engine is unsure, it says so here rather than further down.

Step 1, The job: the addresses, 47.93 miles held from when the quote was made, the move date, 42 cubic metres, who is packing, and 'Stairs (no lift) x 2' under 'Getting in and out'. A panel headed 'How sure we are of the facts' is flagged low and says manual review is required because the van is close to full.
Step 2

The plan

12.4 hours, four people, two vans, two days — and where every one of those hours goes: the load, the drive, the unload, then the access work that makes this job longer than a plain one, in minutes. Any software can print a price. This is the day behind it, and it is the screen nothing else in the trade shows a mover.

Step 2, The plan: 12.4 hours of work, 4 people, 2 days, running two vans — a 7.5 tonne box van and a Luton. 'Where the hours go' lists loading 5.2 hours, the drive 1.5 hours and unloading 5.2 hours, followed by 'What makes this job longer than a plain one'.
Step 3

The price

What that day costs and what you charge. Every line traces back to an hour on step 2, and every hour back to a fact on step 1 — so the number can be walked backwards in front of the person paying it. The engine stamps its own version on the quote, which is what makes the same job reproducible a year later.

Step 3, The price: Cerrax prices this at £1,782.27, still learning the area so likely between £1,515 and £2,050, four people over about 12.4 hours across two days. Below, 'What it's built from' lists the crew time, the mileage, the stairs and an extra day, totalling £1,782.27, stamped with engine version v5.78.0.
A bigger job

The plan decides the vans, not just the hours.

Three ways to run the same 5-bed move, each one priced by the engine as it would be sold — not a recommendation menu with prices that disappear when you order them.

5-bed · Bristol · BS1Salisbury · SP1 · 45 m³ · 60 miles

CrewFleetOn siteDaysPrice
2 crew2 vans, 2 trips29.1 hrs4 days£2,973.82
3 crew2 vans, 2 trips21.2 hrs3 days£2,957.22
4 crewthe engine's choice4 vans, 1 trip13.6 hrs2 days£2,659.42

The small crew is the expensive one. With only 2 people there are only 2 drivers, so the fleet is capped at 2 vans, the load needs 2 trips and the job spills into 4 days £314.40 more than the plan the engine picked. That is not a judgement call anybody makes reliably at nine in the morning with a customer on the phone.

1

Capture

Type the job like the customer said it. “3-bed house, piano, two flights of stairs” — the capture bar reads it, finds the items, and builds the job. You confirm; nothing is guessed behind your back.

2

Survey

Walk the building instead of describing it. Floors, rooms, what is in them, the stairs between them, the shed at the bottom of the garden and how far the carry is. Everything you record has a consequence you can see — and what cannot be priced yet is recorded rather than quietly dropped.

3

Price

The price assembles from the job. Volume, distance, access — every line visible, every pound traceable to a fact of the job. If something needs your eye, it's flagged, not hidden. It never blocks, and it never silently guesses.

4

Control

Your rates. Your margin. Your call. You set the numbers the engine prices with — figures you'd defend on an invoice. Any price can be overridden, and the override is kept, not swallowed.

5

Send

A quote page your customer can open. Send the quote as a page — your firm's name on it, the price held firm, a deposit paid on acceptance.

6

Book

They said yes. Confirm it, put it in the diary, take a deposit if you want one. The job stops being a quote and becomes a date with a number attached.

7

Run

The day itself. Who is on it, which vans, how the hours were meant to go — assigned to named crew, and on their phones. This is the half Cerrax did not used to do, and it is the same job it priced rather than a second record of it.

8

Close

What actually happened, against what you quoted. The hours, the surprises, the money. A job you cannot close is a job you cannot learn from, which is why this step exists at all.

9

Ask

The job is done, so ask. Cerrax requests a review from the customer, on your terms — you set who gets asked and when. The reviews are yours, and they go on your own quote page where the next customer reads them.

10

Learn

The engine reads the closed job and proposes a correction — which rate was off, and by how much. You approve it; the next quote is sharper. We call it calibration, and you keep it either way.

Straight answers

The five questions every owner asks.

Does it replace my CRM?

No. Cerrax does the job — pricing it, then running it: the diary, the crew, who is on what. It does not do the relationship: no contact history, no pipelines, no marketing. If it is about the job, it is in; if it is about the customer, it is not.

What if the customer under-declares the volume?

The quote states exactly what it priced — items, volume, conditions. When reality differs, the difference is visible and chargeable, not absorbed.

What about the job it can't price?

It always prices — and it tells you when it's unsure and why. Flags are for you to read, not walls to hit.

Whose data is it?

Yours. Your rates, jobs, and customers are never visible to another firm or to the people you quote.

What if I leave?

Month to month, no lock-in. Your quotes, your data, and the calibration work are yours to take with you. Leaving is never a penalty.

See it on your own jobs.

Price your first job in minutes — no card, no contract. Three months free, and nothing is taken away at the end.

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Would rather we did it? Book a 20-minute call and bring a few recent jobs — we'll price them live.